Privacy policy

The OWNER of the website is committed to protecting the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by the OWNER implies acceptance by the User of the provisions contained in this Privacy Policy.

Please note that although there may be links from our website to other websites, this Privacy Policy does not apply to the websites of other companies or organizations
to which the website is redirected. The OWNER does not control the content of third-party sites nor does it accept any responsibility for their content or privacy policies, as stated in our Legal Notice.

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we provide you with the following information regarding the processing of your personal data:

Who is responsible for processing your data?

The data controller is Roser Construcciones Metálicas, S.A. with CIF A17028721 and registered address at Ctra. Girona – St. Feliu de Guíxols, 369, CP 17244, Cassà de la Selva (hereinafter, “Roser Construcciones Metálicas, S.A.”).

Our details are available in the Legal Notice of this website.

Principles applied by Roser Construcciones Metálicas, S.A. to the personal data of Data Subjects

In processing personal data, Roser Construcciones Metálicas, S.A. applies the following principles in compliance with the current data protection regulations:

  • Principle of lawfulness, fairness, and transparency: We will always require your consent for processing your personal data for one or more specific purposes, which will be informed to you with absolute transparency.
  • Principle of data minimization: We will only request the data strictly necessary for the purposes for which they are required.
  • Principle of data retention limitation: Data will be retained for no longer than is necessary for the purposes of processing. Depending on the specific purpose, I will inform you of the corresponding retention period. In the case of subscriptions, I will periodically review my lists and delete any records that have been inactive for a considerable period of time.
  • Principle of integrity and confidentiality: Your data will be processed in a manner that ensures adequate security of personal data and guarantees confidentiality. Please be assured that I take all necessary precautions to prevent unauthorized access to or misuse of my users’ data by third parties.

For what purposes do we process your personal data?

With the consent of the Data Subject or in accordance with the legitimate interests of Roser Construcciones Metálicas, S.A., we will use the Data Subject’s data for the following purposes:

  • Responding to calls, emails, or inquiries from our Clients and Users.
  • To carry out the execution, management, and billing of contracts entered into by our clients through the channels established for that purpose.
  • Sending commercial information and communications regarding contracted services and keeping you informed about new products and/or services of Roser Construcciones Metálicas, S.A.
  • Managing complaints or claims submitted to Roser Construcciones Metálicas, S.A.

How long do we retain your data?

The personal data provided by the Data Subject will be retained as long as the relationship and/or contract between the Data Subject and Roser Construcciones Metálicas, S.A. remains in effect. After termination, the data will be blocked until the applicable statutory limitation periods expire.

If consent was given for processing, data will be retained until the Data Subject requests deletion, at which point they will be blocked until the relevant limitation periods expire.

What is the legal basis for processing your data?

The legal basis for processing your data for the aforementioned purposes is your freely given consent by checking the acceptance boxes on our website’s data collection forms (Article 6.1.a) of the GDPR).

As a legal basis, it is also possible that the processing of the data provided is necessary for the performance of a contract to which the data subject is a party, or for the implementation of pre-contractual measures at the data subject’s request (Article 6(1)(b) of the GDPR), or for compliance with a legal obligation to which the data controller is subject (Art. 6.1.c) of the GDPR), as well as other provisions applicable to the relationship between the Data Subjects and Roser Construcciones Metalicas, S.A.

Who will receive your data?

Roser Construcciones Metálicas, S.A. will only share or provide your data to third parties when necessary and permitted or required by law. Data may be shared with:

  • Public Administrations (Tax Agency, Social Security, Municipalities, Regional and Provincial Governments), Law Enforcement, and Courts when required by applicable legal provisions.
  • Suppliers that provide services to Roser Construcciones Metalicas, S.A. related to the management of the executed contract and that act as data processors, such as, but not limited to financial institutions, fraud detection and prevention entities, technology service providers, logistics, transportation, and delivery service providers and partners, or providers of customer service-related services, lawyers or administrative agencies, banks, or legal entities or individuals linked to Roser Construcciones Metalicas, S.A. in any way.
  • Marketing and advertising service providers, only with the explicit consent of the Data Subject.

In all cases, third parties receiving personal data will have demonstrated adequate security measures for proper data protection.

What are your rights when providing your data?

Any individual has the right to obtain confirmation as to whether we are processing personal data concerning them. Data subjects have the right to access their personal data, as well as to request the correction of inaccurate data or, where appropriate, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain cases, the data subject has the right to request that the processing of their data be restricted, in which case we will retain it solely for the purpose of asserting or defending legal claims.

Under certain circumstances and for reasons related to their specific situation, data subjects may object to the processing of their data. In such cases, Roser Construcciones Metalicas, S.A. will cease processing the data, unless there are compelling legitimate grounds or the processing is necessary for the establishment, exercise, or defense of legal claims.

In any of the above cases, Roser Construcciones Metalicas, S.A. will notify each recipient to whom the personal data has been disclosed of any correction or deletion of such data, as well as of any restriction on its processing, unless doing so would involve or require a disproportionate effort.

If the data subject so requests, Roser Construcciones Metalicas, S.A. will inform them of these recipients.

Furthermore, the data subject has the right to receive the personal data concerning him or her that he or she has provided to Roser Construcciones Metalicas, S.A., in a structured, commonly used, and machine-readable format, and to transmit that data to another controller when the processing is based on consent or a contract and is carried out by automated means.

The Data Subject has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her that is based on the public or legitimate interest of Roser Construcciones Metalicas, S.A. or a third party, including profiling, so that Roser Construcciones Metalicas, S.A. cease processing the personal data, unless Roser Construcciones Metalicas, S.A. can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the Data Subject, or for the establishment, exercise, or defense of legal claims.

Furthermore, the Data Subject has the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning him or her or significantly affects him or her, unless such a decision is necessary for the conclusion or performance of a contract with Roser Construcciones Metalicas, S.A. and is authorized by applicable European or national law or is based on the Data Subject’s explicit consent.

Finally, the data subject shall have the right to lodge a complaint with the data protection authorities.

Third-party data

If the data subject has provided personal data belonging to third parties, they guarantee that such data has been lawfully collected and that they have provided the data subject with the necessary information regarding the processing of their data, and they are responsible for obtaining the consent of any data subject for the transfer and processing of their personal data by Roser Construcciones Metalicas, S.A. and the recipients specified in this Privacy Policy.

Behavioral Analytics

Use of Microsoft Clarity: We use Microsoft Clarity to better understand how users interact with our website through behavioral metrics, heat maps, and session replays. This helps us improve the design and usability of our services.

Data is captured using first-party and third-party cookies, as well as other tracking technologies. This information includes, but is not limited to, browsing data, clicks, and mouse movements. By using our site, you agree that we and Microsoft may collect and use this data.

Important: Microsoft uses this information to provide activity reports and to improve its own products and services, which may include advertising and marketing purposes. For more information on how Microsoft collects and uses your data, please visit the Microsoft Privacy Statement.

IP Addresses

The website’s servers may automatically detect the IP address and domain name used by Users. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a server log file, which allows the data to be processed for the purpose of obtaining statistical results that reveal the number of visits to the website, the order of those visits, the access points, etc.

Security Measures

If the data subject has provided personal data belonging to third parties, they warrant that such data has been lawfully collected and that they have provided the data subject with the necessary information regarding the processing of their data, and they are responsible for obtaining the consent of any data subject for the transfer and processing of their personal data by Roser Construcciones Metalicas, S.A. and the recipients specified in this Privacy Policy.

How can you exercise your rights?

You may exercise your rights of access, rectification, deletion, objection, portability, and restriction by sending a written request along with a copy of your ID to the following email address: roser@roser-group.com

How did we obtain your data?

Personal data processed by Roser Construcciones Metálicas, S.A. comes from data collection forms on our website.

It is you as the User who guarantees that the personal data provided are true and is responsible for communicating any changes. The data to be entered in a field marked with an asterisk are mandatory in order to provide you with the requested service.

What data do we process?

We process the following categories of data:

  • Identifying data (name, surname, ID, address, phone number).
  • Commercial information (business activities, commercial licenses).
  • Financial data (bank details).
  • Transactional data (goods and services received by the Data Subject).
  • Commercial Information
  • Any other personal data necessary for the proper execution of the relationship between the Data Subject and Roser Construcciones Metálicas, S.A.

Refusal by the interested party to provide us with certain data could hinder the development of the relationship between the latter and Roser Construcciones Metalicas, S.A., affecting the provision of services by Roser Construcciones Metalicas, S.A..

If the interested party has any doubts in relation to this section, he/she should contact Roser Construcciones Metalicas, S.A. at the address provided in the “Data Controller” section.

Do we use cookies?

We use cookies while browsing our website with the informed consent of the User. The User can configure their browser to be notified of the use of cookies and to prevent their use. For more information, please visit our Cookie Policy.

What security measures do we apply?

We apply the security measures set forth in Article 32 of the GDPR, therefore, we have implemented the necessary security measures to ensure a level of security appropriate to the risk associated with the data processing we perform, using mechanisms that enable us to guarantee the confidentiality, integrity, availability, and ongoing resilience of our processing systems and services.

Changes to our Privacy Policy

  • Information of the data processing policies to the personnel.
  • Performing periodic backups.
  • Data access control.
  • Regular verification, evaluation and assessment processes.

Changes to our Privacy Policy

From time to time, Roser Construcciones Metalicas, S.A. may make changes and updates to its Privacy Policy. Please check this section regularly to see what changes may have been made and how they might affect you.